Compliance & Security | HIPAA-Aware Medical Billing

Compliance and Security

COMPLIANCE & SECURITY

Protect Your Practice. Protect Your Patients.

Robust processes are essential for the secure handling of sensitive patient and business data, and this is especially true for healthcare organizations.
Proactive Medical Billing & Coding LLC understands the significance of keeping proper administrative, technical and organizational safeguards related to patient information and this is the backbone of our Compliance & Security approach.
Our processes are established based on the services we provide and our clients’ requirements, and are in line with applicable healthcare privacy and security requirements, including HIPAA compliance policies and procedures.

Our Support Includes:

Security and confidentiality is part of our operating procedures, not an afterthought — which a true HIPAA compliant medical billing company should provide.

We are able to also enter into a formal Business Associate Agreement (BAA) and offer documentation of our HIPAA-aware training and access-control measures on request.

Why Choose ProActive MBC?

OUR PROCESS

How We Work

This is how we incorporate HIPAA compliance and security at every stage of our handling of your practice’s data.

Access Control Setup


This is how we incorporate HIPAA compliance and security at every stage of our handling of your practice’s data.

HIPAA-Aware Workflow Design

All processes are designed from the ground up to meet the requirements of HIPAA compliance.

Ongoing Staff Training

Regular reminders are made to all employees who have access to patient information to ensure confidentiality and compliance training.

Documentation & Process Audits

Controls are documented and reviewed regularly as part of our compliance & security approach, to catch issues early.

Frequently Asked Questions

Get answers to the most frequently asked questions that healthcare providers have about our medical billing, coding and revenue cycle management services.

Will you execute a formal Business Associate Agreement (BAA) before accessing any PHI?

Yes. We have a Business Associate Agreement that we require prior to accessing any protected health information.

How do you ensure all staff receive HIPAA training upon hire and annually?

HIPAA awareness training is integrated into our onboarding process and reinforced with regular training on compliance for the entire staff who come into contact with patient information.

What is your process for enforcing the HIPAA 'Minimum Necessary' standard across your team?

Team members are only given access to patient information required for their specific role, controlled by role-based access practices.

How do you prevent and audit for upcoding, unbundling, and duplicate billing?

We have internal checks and process controls that are in our documentation that will identify coding/billing issues before claims are submitted.

Do you conduct regular internal billing audits on a random sampling of submitted claims?

As part of our normal operation we continue to carry out compliance awareness and documentation controls to assist in identifying issues in advance.

Your Patient Data Deserves Real Protection

Compliance is not something that we do once a week, it’s a way of life to us. Interested in seeing how we keep your practice and your patients safe?