Robust processes are essential for the secure handling of sensitive patient and business data, and this is especially true for healthcare organizations.
Proactive Medical Billing & Coding LLC understands the significance of keeping proper administrative, technical and organizational safeguards related to patient information and this is the backbone of our Compliance & Security approach.
Our processes are established based on the services we provide and our clients’ requirements, and are in line with applicable healthcare privacy and security requirements, including HIPAA compliance policies and procedures.
Security and confidentiality is part of our operating procedures, not an afterthought — which a true HIPAA compliant medical billing company should provide.
We are able to also enter into a formal Business Associate Agreement (BAA) and offer documentation of our HIPAA-aware training and access-control measures on request.
This is how we incorporate HIPAA compliance and security at every stage of our handling of your practice’s data.
This is how we incorporate HIPAA compliance and security at every stage of our handling of your practice’s data.
All processes are designed from the ground up to meet the requirements of HIPAA compliance.
Regular reminders are made to all employees who have access to patient information to ensure confidentiality and compliance training.
Controls are documented and reviewed regularly as part of our compliance & security approach, to catch issues early.
Get answers to the most frequently asked questions that healthcare providers have about our medical billing, coding and revenue cycle management services.
Yes. We have a Business Associate Agreement that we require prior to accessing any protected health information.
HIPAA awareness training is integrated into our onboarding process and reinforced with regular training on compliance for the entire staff who come into contact with patient information.
Team members are only given access to patient information required for their specific role, controlled by role-based access practices.
We have internal checks and process controls that are in our documentation that will identify coding/billing issues before claims are submitted.
As part of our normal operation we continue to carry out compliance awareness and documentation controls to assist in identifying issues in advance.
Compliance is not something that we do once a week, it’s a way of life to us. Interested in seeing how we keep your practice and your patients safe?