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There should never be any questions about what is happening with claims, accounts receivable, or revenue cycle.
We believe in true transparency in all of our reporting, giving our clients a clear and dynamic view of operational and financial performance that any practice deserves from its billing partner.
In our reporting, we aim to inform you of what is going on, where there are problems and where there may be opportunities for improvement.
You’ll always be able to see your billing information; you will never have to wait for the monthly call to see how your revenue cycle is doing.
From the moment we first notice the revenue cycle through to its completion, here’s how we maintain the visibility and simplicity of it for you.
We report transparently, so you have direct access to your claims, AR and payment data.
Reports include claims submitted, denials, AR aging, collection performance and others.
We go over your key revenue cycle metrics with you, rather than sending a PDF and leaving.
With unusual trends or delays, they are alerted proactively, enabling real billing transparency, not a surprise one month later.
Answer the most frequently asked questions healthcare providers have about our medical billing, coding and revenue cycle management services.
Billing transparency is about having continuous visibility over your claims, payments, denials and unpaid bills — not just a summary from the billing partner once in a while.
At a minimum, you should receive reports of claims submitted, claims paid/pending, trends of denials, AR aging, collection performance, and outstanding balances.
Yes — transparent reporting should allow you to view your claims, payments and AR status anytime you want, not just at your scheduled review.
Yes, urgent authorization requests are tracked and escalated with the payer to help minimize delays to patient care.
The majority of practices will find it useful to review these important metrics on a monthly basis, as well as closely monitoring denial trends and AR aging on an ongoing basis.
Don’t need to make a phone call. Claim/denial/AR status will always be visible with transparent reporting.
Your trusted partner in medical billing and revenue cycle management.